{"id":310,"date":"2025-06-18T09:26:58","date_gmt":"2025-06-18T07:26:58","guid":{"rendered":"https:\/\/www.studio.hanko.lu\/?page_id=310"},"modified":"2026-03-13T09:28:34","modified_gmt":"2026-03-13T08:28:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.studio.hanko.lu\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"has-accent-4-color has-text-color has-link-color wp-elements-06bfd4a1b7219bc2c44add1ed285b050\" style=\"margin-top:-10px\"><em>Last updated: 19 November 2025<\/em><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-911e2f72 wp-block-columns-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p style=\"margin-top:0\">At HANKO Studio, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website <a href=\"https:\/\/www.studio.hanko.lu\">www.studio.hanko.lu<\/a>, book our services, or purchase products from our fine art print store.<\/p>\n\n\n\n<p>By using our website or submitting your information, you agree to the practices described in this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">1. Who We Are<br><\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-regular has-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--40)\"><table class=\"has-border-color has-accent-2-border-color\" style=\"border-width:1px\"><tbody><tr><td><strong>Company name<\/strong><\/td><td>HANKO S\u00c0RL<\/td><\/tr><tr><td><strong>Head office<\/strong><\/td><td><a href=\"https:\/\/maps.app.goo.gl\/hSbemYfNDg47CuVV6\" target=\"_blank\" rel=\"noreferrer noopener\">10A, Riesenhafferwee, L-8811 Bilsdorf, Luxembourg<\/a><\/td><\/tr><tr><td><strong>Date of foundation<\/strong><\/td><td>11\/2016<\/td><\/tr><tr><td><strong>Registration number<\/strong><\/td><td>2016 2455 487<\/td><\/tr><tr><td><strong>VAT number<\/strong><\/td><td>LU28924483<\/td><\/tr><tr><td><strong>Trade register number (RCS)<\/strong><\/td><td>B210253<\/td><\/tr><tr><td><strong>Email<\/strong><\/td><td><a href=\"mailto:info@hanko.lu\">info@hanko.lu<\/a><\/td><\/tr><tr><td><strong>Website<\/strong><\/td><td><a href=\"https:\/\/www.studio.hanko.lu\">www.studio.hanko.lu<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">2. Personal Data We Collect<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">When you place an order with us, we collect the following categories of personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><strong><strong>Contact information<\/strong><\/strong> (name, email, phone number, address)<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Billing and shipping information<\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Order history and transaction data<\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Communication data<\/strong> (emails or messages you send us)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">3. How We Use Your Data<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">We use your personal data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">To process bookings, orders, and payments<\/li>\n\n\n\n<li class=\"has-medium-font-size\">To provide and deliver our services<\/li>\n\n\n\n<li class=\"has-medium-font-size\">To respond to your inquiries or requests<\/li>\n\n\n\n<li class=\"has-medium-font-size\">To send important service or transaction-related updates<\/li>\n\n\n\n<li class=\"has-medium-font-size\">For internal record-keeping and accounting purposes<\/li>\n\n\n\n<li class=\"has-medium-font-size\">With your explicit consent, to send promotional emails (e.g., about new prints or offers)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">4. Legal Basis for Processing<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">We process your data based on one or more of the following legal grounds:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><strong>Performance of a contract<\/strong> (e.g., when you book a service or make a purchase)<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Legal obligations<\/strong> (e.g., invoicing, accounting, and tax records)<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Legitimate interest<\/strong> (e.g., improving services, customer support)<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Consent<\/strong> (e.g., marketing communications)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">5. Data Sharing and Disclosure<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">We do <strong>not sell or rent<\/strong> your data. We may share it with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Payment processors and shipping providers<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Legal or tax authorities, only if legally required<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Service providers or subcontractors (e.g., payment processors), solely for project or order fulfillment<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\">All third parties are required to comply with GDPR and ensure the protection of your data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">6. Cookies and Tracking<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Our website uses cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Ensure website functionality<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Improve your browsing experience<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">7. Data Retention<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Personal and order data: retained for up to <strong>10 years<\/strong> for legal and accounting reasons<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Project files and source materials: retained for up to <strong>12 months<\/strong> after delivery, unless otherwise agreed<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Newsletter data: retained until you unsubscribe<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">8. Your Rights Under GDPR<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Access your personal data<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Correct inaccurate or incomplete data<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Request data deletion (where legally permissible)<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Restrict or object to data processing<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Withdraw your consent at any time<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Lodge a complaint with the Commission nationale pour la protection des donn\u00e9es (CNPD) in Luxembourg<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\">To exercise your rights, contact us at <a href=\"mailto:info@hanko.lu\">info@hanko.lu<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">9. Data Security<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">We implement technical and organizational measures to safeguard your data, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Secure HTTPS connection<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Strong passwords and account controls<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Limiting access to authorized personnel only<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Regular data backups and software updates<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">10. Newsletter Opt-Out<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">You have the right to unsubscribe from our newsletter at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise this right, please send an email to <a href=\"mailto:info@hanko.lu?subject=UNSUBSCRIBE\">info@hanko.lu<\/a> with &#8216;UNSUBSCRIBE&#8217; in the subject line. We will immediately cease sending you the newsletter.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">11. Changes to This Policy<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:900\">12. Contact<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">If you have questions about this Privacy Policy or your personal data, please contact us:<\/p>\n\n\n\n<ul style=\"margin-bottom:0\" class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><strong>Email:<\/strong> <a href=\"mailto:info@hanko.lu\">info@hanko.lu<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Address:<\/strong> <a href=\"https:\/\/maps.app.goo.gl\/hSbemYfNDg47CuVV6\" target=\"_blank\" rel=\"noreferrer noopener\">10A, Riesenhafferwee, L-8811 Bilsdorf, Luxembourg<\/a><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Phone\/WhatsApp:<\/strong> <a href=\"tel:+352621574751\">+352 621 574 751<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column sticky-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\" style=\"margin-top:5px\"><img loading=\"lazy\" decoding=\"async\" width=\"667\" height=\"1000\" src=\"https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/10\/hanko-studio-hunters-hut-bilsdorf-luxembourg.webp\" alt=\"HANKO Studio - Hunter's Hut - Bilsdorf, Luxembourg\" class=\"wp-image-1114\" srcset=\"https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/10\/hanko-studio-hunters-hut-bilsdorf-luxembourg.webp 667w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/10\/hanko-studio-hunters-hut-bilsdorf-luxembourg-334x500.webp 334w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/10\/hanko-studio-hunters-hut-bilsdorf-luxembourg-600x900.webp 600w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><figcaption class=\"wp-element-caption\">Hunter&#8217;s Hut &#8211; Bilsdorf, Luxembourg<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b7cc6514 wp-block-group-is-layout-constrained\" style=\"background-color:#f2eeeb;padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns newsletter-section has-background is-layout-flex wp-container-core-columns-is-layout-19e0ed45 wp-block-columns-is-layout-flex\" style=\"background-color:#e5ddd6;margin-top:var(--wp--preset--spacing--70);margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-8a368f38 wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div class=\"wp-block-cover is-light cover-mobile-height\" style=\"min-height:650px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1737\" class=\"wp-block-cover__image-background wp-image-1013 size-full\" alt=\"HANKO Studio - Fine Art Store Homepage Banner\" src=\"https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-scaled.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-scaled.webp 2560w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-500x339.webp 500w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-1500x1018.webp 1500w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-768x521.webp 768w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-1536x1042.webp 1536w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-2048x1389.webp 2048w, https:\/\/www.studio.hanko.lu\/wp-content\/uploads\/sites\/8\/2025\/07\/hanko-studio-fine-art-store-homepage-banner-600x407.webp 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-d343a57a wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:0;padding-bottom:var(--wp--preset--spacing--60);padding-left:0;flex-basis:40%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading has-x-large-font-size\" style=\"font-style:normal;font-weight:900;line-height:1.4\">Premium photography prints for your home or office<\/h2>\n\n\n\n<p style=\"margin-bottom:0\">\u2014 by Luxembourgish photographer S\u00e9rgio Alves Santos<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-a15c5ca6 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/shop\" style=\"border-radius:0px;font-style:normal;font-weight:600\">SHOP PRINTS &amp; STOCK PHOTOS<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 19 November 2025 At HANKO Studio, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website www.studio.hanko.lu, book our services, or purchase products from our fine art print store. By using our website or submitting your information, you [&hellip;]<\/p>\n","protected":false},"author":653,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-310","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - HANKO Studio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.studio.hanko.lu\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - HANKO Studio\" \/>\n<meta property=\"og:description\" content=\"Last updated: 19 November 2025 At HANKO Studio, your privacy is important to us. 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